Xinjiang Tacheng police resolve freight dispute: foreign driver mistakenly went to cargo yard, sparking conflict. Mediation returns driver to forwarding company; police coordinate other trucks for yard's goods. Driver feels safe in China.
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Source: OT-Team(G), 第九师白杨市公安局
Police in Xinjiang’s Tacheng Prefecture were called in to de-escalate a tense standoff after a foreign truck driver was allegedly “taken” by a cargo yard, sparking a heated dispute between a freight forwarding company and the yard’s management.
The incident took place in the Ninth Division’s Tacheng Ken District, where police received an urgent call from a local freight forwarding company. “Officers, you have to help us—our foreign driver has been taken away,” the caller said, voice tense and frustrated.
Upon arrival at the scene, officers found two foreign drivers looking visibly confused and anxious, while the forwarding agent and a cargo yard supervisor were locked in a heated argument.
“This driver was booked and arranged by us in advance to haul our goods. You took him without permission—now our shipment is delayed. Who’s going to cover the loss?” the agent demanded.
The yard supervisor shot back: “The driver showed up at our yard on his own. We just arranged the loading as usual. How were we supposed to know he was your pre-booked driver? Our goods are waiting to be moved, and we need him—he can’t leave.”
It turned out that the foreign driver, unfamiliar with the local routes and facing a language barrier, had inadvertently ended up at the cargo yard. The yard’s staff assumed he was there to load their goods, while the forwarding company saw it as a deliberate attempt to poach their driver. The two sides quickly reached an impasse.
“Everyone, calm down. Arguing won’t solve anything. Whatever the misunderstanding is, let’s talk it through properly,” the officers said, immediately shifting to a “back-to-back” mediation approach.
They carefully laid out the core issues and reasonable demands of all three parties: the forwarding company, the cargo yard, and the foreign drivers.
“The driver made an honest mistake because he’s not familiar with the roads—it wasn’t intentional. The forwarding company has orders to complete, and leaving the yard’s goods sitting will only cause losses for them too. If both sides give a little, everyone wins,” the officers explained.
After further discussion, the three parties reached an agreement: the foreign driver would return to the forwarding company and stick to the original transport schedule.
But the police didn’t stop there. Noticing the unscheduled goods left stranded at the yard—and the financial hit the yard could take—the officers went a step further. They reached out to other foreign cargo yards in the area, coordinated available transport resources, and successfully arranged for idle foreign trucks to pick up the remaining goods.
The next day, representatives from the forwarding company and the foreign driver showed up at the police station with a special thank-you: a banner that read “Thank you for your help, You are a great team!”
The foreign driver, gripping an officer’s hand, said in halting but heartfelt Mandarin: “Thank you, Chinese police. You make me feel safe in China.”
The head of the forwarding company also expressed his gratitude: “Without your patient mediation, we would have taken a real loss. But more than that, we saw the human side of law enforcement.”
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