How To Report Discrimination Against Foreigners

Source: Global Times

South China's Guangdong Province recently introduced detailed anti-discrimination measures to stop discrimination against foreigners living in the province.

The measures require that service agencies in nine sectors treat Chinese and foreigners equally, and not discriminate based on nationality, race, gender or skin color.

The nine sectors include medical and health care, education, the catering industry, transportation, tourist attractions, hotels, supermarkets and shopping malls, residential communities, and housing leasing industries, according to taking their body temperature, according to the measures.

There are now three ways for Chinese and foreigners to enter public spaces like restaurants, subways, hotels, and tourist attractions: 

  • Present their negative nucleic acid test result effective within 7 days;

  • Present a lifted medical isolation notice effective within 7 days, or;

  • Show a valid ID after registering their personal information and taking their body temperature, according to the measures.

The measures stipulate that epidemic control not include preconditions and additional requirements against people of a specific nationality in medical institutions, education systems, public places, community buildings.

Taxi and bus drivers who refuse rides to customers would be punished after investigation.

Landlords are not allowed to cancel or modify the agreement without justifiable reasons, raise the rent unilaterally, or withhold renters' deposits.

The measures also regulate service providers to protect personal privacy amid epidemic control.

The measures provide complaint lines of these industries and departments, as well as a 24-hour consultation service hotline for foreigners.

The measures are formulated based on an open letter the Guangdong authority issued on April 17 to its Chinese and foreign residents to call on concerted efforts in the struggle against COVID-19 and discrimination, following accusations of discriminatory epidemic control measures against the African community in the province.

The Foreign Affairs Office of the People's Government of Guangdong Province said in the letter that the anti-virus measures are applied to all people living in Guangdong, including Chinese citizens and foreign nationals from all countries.

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What to do if you face discrimination? 

1) First: Show screenshot of the official news in Mandarin to the discriminating party: 

2) Second: Here are links for the above screenshot from reputed media, show it to the discriminating party so they can be fully aware of the illegality of their behavior:

3) Third: If the discriminative behavior persists, try to  take an evidence, a video or voice recording. 

3) Call: 12345 for assistance

Foreigners and Chinese whom experience such reportable problems or have questions, may call "12345" for assistance.