By Ryan Gandolfo
The State Council of the Peoples Republic of China recently published a list of hotlines for foreigners in China to call amid the coronavirus outbreak. The list includes phone numbers for every province, municipality and autonomous region, as well as additional contacts for those living in Hubei province. Although the list of hotlines doesnt state whether bilingual speakers are available, we can confirm after calling multiple provinces that English speakers are present. The hotlines are offered for any inquiries or issues you may have during this difficult time.
As the number of confirmed cases of the novel coronavirus (SARS-CoV-2) has surged to over 40,000, some families have been split up as disease carriers and suspected cases need to be quarantined to combat the spread of the virus. This makes communication with the government paramount as Chinas Ministry of Civil Affairs has called on local authorities to identify any children isolated or without proper guardianship as a result of nationwide efforts to quarantine all infected and suspected patients.
The ministry noted that authorities need to identify children whose parents are quarantined or involved in the virus prevention efforts, and offer the appropriate services to care for them. In late January, a 17-year-old boy with cerebral palsy was found dead inside his home in Huanggang, Hubei, nearly a week after his family members were placed under quarantine for treatment, according to China Daily. The hotlines have been established to avoid any similar cases from happening.
Here are phone numbers that you can call during this epidemic:
North China
Beijing 010-12345, 010-55574000
Tianjin 022-58368675
Hebei 0311-12320, 0311-87807316
Shanxi 0351-4048572
Inner Mongolia 0471-4824768
Northeast China
Liaoning 18304006378
Jilin 13596479838
Heilongjiang 0451-53642647, 13836168987
East China
Shanghai 021-12345
Jiangsu 18915991982
Zhejiang 13968133909
Anhui 0551-62703790, 18905696606, 13615695709
Fujian 0591-87853640
Jiangxi 18270829126
Shandong 0531-88738367, 0531-88737580
Central China
Henan 0371-65688846
Hunan 0731-84510280, 0731-12320
Hubei 027-87122256
Wuhan 15989499096 (midnight-12pm), 13419692520 (12pm-midnight)
South China
Guangdong 020-81054279
Guangxi 0771-12320, 0771-5626662
Hainan 0898-12320
Southwest China
Chongqing 13983713238
Sichuan 028-86131488
Yunnan 0871-12320
Tibet 0891-6323987
Guizhou 15085919704, 17718003843
Northwest China
Shaanxi 029-87290355
Gansu 13893113366
Qinghai 0971-8239746
Ningxia 0951-5035766, 18695551004
Xinjiang 0991-6176587
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